Privacy policy

  This Policy determines how CJSC «Indigo Tajikistan» (further «Operator») receives, collects and uses information in connection with Operator’s website at www.tcell.tj (the "Site"), the «Chi Gap» software («Chi Gap» Application»), and other products and services provided on the www.tcell.tj website (all of the foregoing, collectively, the "Services"). 
By visiting this Site or using the Services, Subscriber is accepting the policies and practices described in this Policy, as such Policy may be improved from time to time. Each time Subscriber visits the Site or use the Service, he agrees and expressly permits to collection, use and disclosure of the information that Subscriber provides as described in this Policy. 
       By the phrase "Personal Information" in this Policy, Operator means information about Subscriber’ s personal information, like name, address, e-mail address, billing information, or phone number, as well as other information which is not public, but associated with this personal information. When Operator uses the phrase "Anonymous Information" in this Policy, it means information that is not personally recognizable, or linked to Subscriber’s Personal Information such as aggregated information, general demographic information and IP addresses. Anonymous Information does not necessarily allow to identify the individuals. 

1. Collection and Use of Information 
When Subscriber installs the «Chi Gap» Application or register on the Site, Subscriber provides phone number, name and a photo (name and photo are not mandatory) and attaches passport copy and copy of address registration page (for Subcribers who are not Operator’s subscribers) allowing access to mobile device's address book. 
A copy of the phone numbers and names in address book (but not emails, notes or any other Personal Information in the address book) will be stored on Operator’s servers and will only be used to: 
(a) inform the Subscriber when the contacts become active on «Chi Gap» Application, 
(b) show which of Subscriber’s contacts is already «Chi Gap» Application user, 
(c) correctly display the name of each contact as it appears in address book when a call is received, 
(d) synchronize contacts with «Chi Gap» Application,running on iOS. 
The copy of address book (names and phones) is stored on a live database, however the database does not have backup. If Subscriber deletes the address book from Operator’s servers, it will be deleted immediately and constantly. Subscriber’s phone number will be used to identify the Subscriber in «Chi Gap» Application as login. «Operator also maintains a Call Detail Record (CDR) for each message and call that goes through «Chi Gap» Application. 

2. Status in «Chi Gap» Application 
Other «Chi Gap» Application users are able see Subscriber’s connection status as well as whether Subscriber observed messages sent. These features may be disabled via the settings. 

3. Disclosure of Information 
Operator does not rent, sell, or share any information about Subscribers with any third-parties, except as concretely depict herein. Operator may disclose Personal Information if it believes such action is necessary to: 
(a) fulfill the law, or legal process served; 
(b) protect and defend our rights or property: 
(c) act in urgent circumstances to protect the personal safety of Subscribers and/or users of «Chi Gap» Application or members of the public. 
In order to provide Subscriber with «Chi Gap» Services requested, Operator may sometimes, if necessary, share Personal Information (excluding address book and related information) and traffic data with trusted partner service providers and/or agents, for example: banking organizations or other providers of payment and analytical services, customer support, or hosting services. Operator will always require these third parties to take appropriate organizational and technical measures to protect personal data and traffic data and to observe the relevant legislation. Operator will never share address book information with any third party. 
       Operator may unfold information about the Subscriber if determines that is needed for national security, law enforcement, or other issues of public importance. Operator may occasionally ask the Subsciber to provide information about experiences, which will be used to measure and improve quality. Subscriber is at no time under any obligation to provide any of such data. Any and all information which is voluntarily represented in feedback forms on the Site or any survey that accepted to take part in is used for the purposes of reviewing this feedback and improving the «Chi Gap» Application software, Services and websites. 
       Operator may contact the Subscriber to send messages about faults and service issues. Furthermore, Operator reserves the right to use email, the «Chi Gap» Application software or SMS to notify Subscribers of any eventual claims concerning to use of software, websites and/or products, including without limitation claims of violation of third party rights. 

4. Security 
Operator takes reasonable foresight to protect Personal Information from misuse, loss and unauthorized access. Although Operator cannot guarantee that Personal Information will not be subject to unauthorized access, Operator has physical, electronic, and procedural safeguards in place to protect Personal Information. 

5. Changes to Policy Periodically
Operator may revise this Policy. Operator reserves the right to update or modify this Policy, or any other of our policies or practices, at any time with or without notice. However, Operator will not use Personal Information in a way that is essentially different than the uses described in this Policy without giving the Subscriber an opportunity to abandon from such use. Operator will post the revised Policy on the Site, so that users can always be aware of what information collected, how the information is used and under what circumstances such information may be disclosed. Subscriber agrees to review the Policy from time to time to be aware of any changes. If Subscriber continues to use «Chi Gap» Application and/or the Services it indicates that the Subscriber agreed with any changes to the terms of this Policy. If Subscriber does not agree with these terms, he should not use the Site, the «Chi Gap» Application, or any other related Services. 

6. Change or Removal of Information
Operator is not able fix when and if the Subscriber deletes «Chi Gap» Application since of technologically restrictions. Thus, if Operator detects no activity from device for 90 days, Operator will suppose that Subscriber deleted «Chi Gap» Application and Operator will remove Subscriber’s address book from its servers. However, since Operator is not certain that Subscriber deleted «Chi Gap» Application, Operator will not deactivate «Chi Gap» account (which is your phone number and device ID). 

7. Contact Information Please direct all questions in connection with this Policy to:
CJSC «Indigo Tajikistan»
Rudaki. 34 (Tcell Plaza)
Fax: +992 37 251 02 22 Dushanbe, Tajikistan

Why Chi Gap?

With Chi Gap application, from anywhere in the world:

  • Making calls and texting messages to other “Chi Gap” users is FREE
  • It’s PROFITABLE to make calls to any direction in Tajikistan
  • Using the application in native Tajik language is CONVENIENT

Download Chi Gap